Is this HA San Mateo Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HA San Mateo Suites have a swimming pool?

No, this HA San Mateo Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HA San Mateo Suites?

Best-rates for the HA San Mateo Suites starts from $98 per night with includes Wheelchair Accessible, Toiletries, Breakfast, Wellness Facilities, Fireplace/Heating, Air Conditioner, Security/Safety, Bedding/Linens, Bar, Guest Services, TV, Accessibility, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is HA San Mateo Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HA San Mateo Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HA San Mateo Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HA San Mateo Suites?

Based on the information reported by the owner or manager, the HA San Mateo Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HA San Mateo Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HA San Mateo Suites | Hotel in Madrid

| 7.8 (208 Reviews) | 1 Bathroom

Hotel in Justicia, Madrid

Hotel in Madrid, near Gran Via
This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
HA San Mateo Suites offers 18 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Free toiletries

Shower

Bedroom

Heating

Bed sheets

Air conditioning

Guidebooks/recommendations

Desk

Breakfast

Full breakfast available for a fee weekends 9:00 AM–11:00 AM: EUR 15 for adults and EUR 15 for children

Minibar

Espresso maker

Parking

No onsite parking available

Accessibility

Elevator

Entertainment

Smart TV

General

Elevator

Lockers available

English

Spanish

Smoke-free property

Guest Services

Housekeeping (on request)

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately eur 15 for adults and eur 15 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Nicole

Oct 17, 2025 06:49:55 PM

Review Score: 4

Summary: Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Triple Room Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Single Room Room Size: m² 1 Large Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1